Sign in
If you do not have an account, click Create AccountCreate Account
TERMS AND CONDITIONS
Terms & Conditions
Store Terms
These terms set out the rules, responsibilities, and conditions that apply when using our website and purchasing from Elpere.
Elpere Terms & Conditions
Clear terms for a confident shopping experience
1. Acceptance of Terms
By accessing, browsing, or using the Elpere website, or by placing an order through our store, you agree to be bound by these Terms & Conditions. These terms apply to all users of the website, including visitors, customers, merchants, and contributors of content. If you do not agree with any part of these terms, you should not access the website or use our services.
2. Eligibility and Website Use
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit the use of this website by any other person. You must not misuse the website, interfere with its operation, attempt unauthorized access to any part of the site, or use the website in connection with fraudulent, abusive, or illegal activity.
3. Product Information and Availability
We strive to ensure that all product descriptions, photographs, pricing, availability, size details, and other information on the website are presented as accurately as possible. However, we do not guarantee that all content is always complete, current, or free from errors. Product colors and textures may appear slightly different depending on your screen settings, lighting conditions, and photographic presentation. All products are subject to availability and may be withdrawn at any time.
4. Pricing and Payment
All prices displayed on the website are shown in the applicable currency indicated at checkout unless otherwise stated. We reserve the right to change prices, update product details, or correct pricing errors at any time without prior notice. Payment must be completed using one of the payment methods offered at checkout. By submitting payment information, you confirm that you are authorized to use the payment method provided.
5. Order Acceptance and Cancellation
Once an order is placed, you may receive an order confirmation email. This email does not constitute final acceptance of the order. All orders are subject to review, verification, stock availability, payment authorization, and acceptance by us. We reserve the right to refuse, limit, or cancel any order at our sole discretion, including in cases involving suspected fraud, pricing errors, stock discrepancies, abuse of promotions, or violations of these terms.
6. Shipping and Delivery
Shipping timelines are estimates only and may vary depending on destination, customs clearance, carrier conditions, weather, public holidays, and operational factors beyond our control. Risk of loss or delay may pass according to the delivery arrangements used. Customers are responsible for providing accurate shipping information, and we are not responsible for delays or losses caused by incomplete or incorrect address details submitted at checkout.
7. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are governed by our separate Returns & Refunds Policy. By placing an order, you agree that return eligibility, refund review, and related procedures will be handled according to that policy. Customers must contact us before sending any item back, and returns sent without prior authorization may not be accepted or processed.
8. Intellectual Property
All website content, including but not limited to text, product descriptions, layouts, logos, graphics, photographs, icons, designs, and branding elements, is owned by Elpere or its licensors and is protected by applicable intellectual property laws. No part of the website may be copied, reproduced, distributed, modified, transmitted, displayed, or otherwise used without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Elpere shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of the website, your purchase of products, any delay in delivery, product unavailability, website interruptions, technical errors, or third-party service failures. Nothing in these terms excludes liability that cannot be lawfully excluded under applicable law.
10. Privacy and Personal Information
Your submission of personal information through the website is governed by our Privacy Policy. By using the site and placing an order, you acknowledge that personal information may be collected, used, and handled in accordance with that policy and applicable legal requirements.
11. Third-Party Services and Links
Certain services available through the website may be provided by third parties, including payment processors, logistics providers, analytics providers, and marketing tools. We may also include links to third-party websites. We are not responsible for the content, policies, availability, or practices of third-party services or websites, and your use of them may be subject to separate terms and conditions.
12. Changes to These Terms
We reserve the right to update, revise, or replace these Terms & Conditions at any time by posting the updated version on the website. It is your responsibility to review this page periodically for changes. Continued use of the website after any updates are posted constitutes your acceptance of those revised terms.
13. Governing Law and Contact
These Terms & Conditions shall be interpreted in accordance with the applicable laws governing the operation of the business, subject to any mandatory consumer protection rules that may apply in your jurisdiction. If you have questions regarding these terms, please contact us at support@elpere.com for further assistance.
Order Acceptance
All orders are subject to review, payment verification, and availability.
Support Contact
For questions about these terms, please contact support@elpere.com.
Comment