Welcome to Elpere! These Terms and Conditions (“Terms”) govern your access to and use of the website located at https://elpere.com (the “Site”) and the products and services provided by USTAR ECOMMERCE LIMITED (“we”, “us”, or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any of these Terms, please do not use the Site.
1. Acceptance of Terms
By using our Site, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you are using the Site on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms.
2. Eligibility
You must be at least 13 years of age to use our Site. If you are under the age of 18, you may only use the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
3. Account Registration
To access certain features of the Site, you may need to create an account. When registering, you agree to:
Provide true, accurate, current, and complete information;
Maintain and promptly update your account details to keep them accurate;
Maintain the security and confidentiality of your account and password;
Accept full responsibility for all activities under your account;
Notify us immediately of any unauthorized use or breach of security.
We reserve the right to suspend or terminate your account if we reasonably suspect any violation of these Terms.
4. Orders and Payment
All orders are subject to acceptance, availability, and confirmation by us.
We reserve the right to limit quantities, refuse or cancel any order for any reason, including errors in pricing or product descriptions.
Prices are displayed in the local currency (unless stated otherwise) and are subject to change without prior notice.
Payment must be made in full before we dispatch your order. Accepted payment methods are displayed at checkout.
5. Shipping and Delivery
Please refer to our Shipping Policy for detailed information regarding shipping costs, delivery times, tracking, and international shipping. Delays caused by customs or local courier services are beyond our control.
6. Returns and Refunds
Please refer to our Return & Refund Policy for information on how to return products, eligibility for refunds, refund timelines, and exchange options. Returned items must be in their original condition and packaging.
7. Product Descriptions
We strive to ensure product descriptions, images, pricing, and other content are accurate. However, we do not guarantee that all information is error-free or complete. Minor discrepancies between images and the actual product may occur due to lighting or monitor settings.
8. Intellectual Property
All content on this Site — including but not limited to text, graphics, logos, icons, images, audio clips, video, digital downloads, and software — is owned by Elpere or its licensors and is protected by intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any content without express written permission.
9. User-Generated Content
If you submit or upload content (e.g., reviews, photos, or comments):
You grant us a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide license to use, reproduce, display, and distribute such content in connection with our business;
You warrant that your content does not violate any third-party rights, including intellectual property, privacy, or publicity rights;
We reserve the right to remove or edit any content at our discretion.
10. Prohibited Conduct
You agree not to:
Use the Site for unlawful purposes;
Attempt to gain unauthorized access to our systems;
Transmit any viruses, malware, or other harmful code;
Use automated tools (bots, scrapers) without written consent;
Engage in fraudulent activity or impersonate others.
11. Disclaimer of Warranties
The Site and all content, products, and services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to:
Merchantability;
Fitness for a particular purpose;
Non-infringement;
Accuracy or reliability of content;
Availability or uptime of the Site.
We do not warrant that the Site will be uninterrupted or free of errors, viruses, or other harmful components.
12. Limitation of Liability
To the fullest extent permitted by law, Elpere and its affiliates shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, revenue, data, or goodwill, arising from or related to your use of the Site or any purchased product.
13. Indemnification
You agree to indemnify, defend, and hold harmless Elpere, its directors, officers, employees, affiliates, and agents from any and all claims, liabilities, damages, losses, or expenses, including legal fees, arising out of:
Your use of the Site;
Your violation of these Terms;
Your infringement of any third-party rights.
14. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
15. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR). Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
16. Changes to These Terms
We reserve the right to modify or update these Terms at any time. Changes will become effective once posted on the Site. It is your responsibility to review these Terms periodically. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.
17. Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms constitute the entire agreement between you and Elpere regarding your use of the Site and supersede all prior agreements or understandings, whether written or oral.
19. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
Email: support@elpere.com
Company Name: USTAR ECOMMERCE LIMITED
Company Address: ROOM 1701, 17/F, HONG KONG TRADE CENTRE, NOS.161-167 DES VOEUX ROAD CENTRAL, HONG KONG