Protecting your privacy is important to Elpere. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase. By using our website, you consent to the data practices described in this policy.
1. Information We Collect:
Personal Information: When you place an order or register an account, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.
Browsing Information: We automatically collect certain information about your device and browsing activity on our website, such as your IP address, browser type, referring website, pages viewed, and timestamps.
2. Use of Information:
We use the information we collect to process your orders, communicate with you about your purchases, provide customer support, and improve our products and services.
We may also use your contact information to send you promotional emails about new products, special offers, and other updates. You can opt out of these communications at any time.
3. Data Security:
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security audits.
While we take reasonable precautions to safeguard your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
4. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Disclosure of Information:
We may disclose your personal information to third-party service providers who assist us with payment processing, shipping, marketing, and website analytics. These providers are contractually obligated to protect your information and use it only for the purposes of providing their services to us.
We may also disclose your information as required by law or in response to legal requests, such as subpoenas or court orders.
6. Cookies:
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can set your browser to refuse all or some browser cookies, but this may affect your ability to access certain parts of our website.
7. Your Rights:
You have the right to access and correct your personal information. You can update your account details by logging into your Elpere account.
You can also request that we delete your personal information, although we may need to retain certain information for legal or business purposes.
8. Children's Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
9. Changes to This Policy:
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
10. Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@elpere.com.